Frequently Asked Questions

1. What is this store about?

We are an online store that connects you directly to high-quality products from global suppliers. We handle the ordering and customer service while the supplier ships the product directly to your door.

2. How long does shipping take?

Shipping times vary depending on the product and your location. Most orders are delivered within 7–21 business days. You’ll receive tracking information once your order is shipped.

3. Can I track my order?

Yes! Once your order ships, you’ll receive an email with tracking details. You can track your order through our website or the courier's tracking page.

4.What is your return/refund policy?

We offer a 5Days return policy for defective or incorrect items. Return charges 150 for Each product. If there's a problem, contact us at [support email] with a photo and order number.